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4,8 of 5 rating in customers satisfaction

Designed in Sweden & handmade in Portugal

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Bertil Warm boots — Cognac

SKU: 60022319041
Regular price 2 295 SEK
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Customer Reviews

Based on 2 reviews
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A
A.L.
Sole coming away after 2 months

Disappointed in these, bought as a Christmas present and the sole is already coming away. At this price soles ought to be a long term investment rather than fast fashion.

Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused. We strive to provide quality products and we understand your disappointment. It should of course not be like this. So please reach out to our customer service team shop@tenpointsfootwear.com, so we can assist you further. We value your feedback and will use it to improve our products. Thank you for choosing Ten Points.

P
Philipp

Initially I was very satisfied with the shoe. Nonetheless I think the way the sole is attached to the shoe should be changed. The sole of my pair started to come off after only three months. Customer service was very helpful though! They offered me to pay for the repair at my local cobbler (and gave me a discount code as well). The cobbler managed to reattach the sole, but only after a few days it started to come off again. The cobbler also offered me to fix it again for free, which he did. However, the sole is now coming off again... Maybe I am doing the walking wrong ;)

So overall, nice design, high quality leather, great customer service, but I was a bit unlucky there with the sole it seems.

We are sustainable

Read more about our sustainablity work HERE.

Sustainable materials

We only use upper leather that are either vegetable tanned, chrome-free or heavy metal free.

Slow fashion

 Is a design approach focusing on reflection and awareness, were quality rules over quantity. The design is classic yet modern and lasts for more than one season.

Minimise waste

Our goal is that no material should be wasted and therefore you might sometimes see small spots or marks on the leather. This “non perfect”, ever so beautiful leather is natural, unique.and a proof of sustainablility.

Recycled materials

We only use recycled materials in all boxes, hang tags and paper products. We also use a lot of recycled materials in the shoes, from lining to outsoles.

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